Existing policy holders

Renewals

Please call Clear Health on the number above to renew your policy, or if you have any renewal related questions.

Claims queries

For policies purchased before 31 August 2018: contact April UK on 0203 819 7159 (Monday to Friday 8am-5pm excluding public holidays).

For policies purchased on or after 1 September 2018: contact AXA PPP Healthcare on 0800 056 4864 (Monday to Friday 8am-8pm and Saturday 9am-5pm). We may record and/or monitor calls.

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The Clear Health Group Ltd trading as Clear Health, is authorised and regulated by the Financial Conduct Authority (FCA) number 788316, Company No. 10870527. Registered office: Unit 9, St Stephen's Court, St Stephen's Road, Bournemouth,BH2 6LA

Spire Healthcare Limited is introducing Spire customers to Clear Health to offer inSpire Health Plans. Spire Healthcare Limited is an Introducer Appointed Representative of the Clear Health Group Ltd.

inSpire Health Plans are underwritten by AXA PPP Healthcare Limited. AXA PPP Healthcare Limited is authorised by the Prudential Regulation Authority and regulated by the Finance Conduct Authority and the Prudential Regulation Authority. Registered in England number 3148119. Registered office: AXA PPP Healthcare, 20 Gracechurch Street, London, EC3V 0BG.

^ One £100 Marks and Spencers Gift Card is available for new customers who purchase an individual AXA PPP inSpire Health Plan between 01/03/2024 to 01/06/2025 inclusive, directly through Clear Health. Not applicable to child only policies. One gift card per household. This offer is non-transferable and cannot be substituted for a cash alternative.

Please note that if you cancel your inSpire health plan you will no longer be able to redeem this offer. This offer may be withdrawn at any time or substituted for an equivalent promotion.

If you fail to comply with these terms and conditions, you'll not be entitled to receive the offer. A one-time voucher code will be sent to the email address you provided on purchase of your inSpire health plan, within 28 days of receiving your payment if paying annually or, if paying monthly, within 28 days of receiving your third month’s subscription (as long as you haven't cancelled your inSpire Health plan).